![]() Use the timer feature to keep the session on track. Have Google Meet or Zoom ready as a backup. It’s possible to discreetly video conference within MURAL and Miro, allowing you to focus on the tasks at hand. Aim to recreate an in-person session online.įollow the same principles as an in-person affinity mapping session. Communicate with your group throughout the session. These best practices can help move your affinity diagram session online: 1. It’s easier to recruit participants as they don’t have to travel to your location, and you don’t have to worry about finding a suitable physical space or materials on the day. All of this information is valuable for helping you design for the user. Review your work.īy the end of your affinity diagram session, you should have clear groupings that summarise the key themes from your research. ![]() If it’s hard to think of names, you might need to get more granular with your groupings. This should come easily if they’re in logical groups. Name your groups after you’ve organised all the Post-its. It’s normal to have a few Post-its that don’t belong anywhere.Place the most articulate one on top of the pile. Stack repetitive observations on top of each other.Try to make your groupings as granular as possible, especially if you have a few big groups. Don’t be concerned if your groupings change throughout.Once you’ve written your sticky notes and discussed them with your group, start placing them into logical groupings on the whiteboard. It’s during the discussion that the insights really come to light. Don’t be afraid to say exactly what’s on your mind, even if it might not feel valuable.Įverything is open for discussion. Discuss your notes and observations with your group. Instead of saying, “CTA needs to be bigger, higher up on the page”, say “User missed the CTA on the homepage.” Notes should be detailed enough to explain the insight but concise enough to be read and understood quickly.Īn example of a poor observation is: “Calendar”. An example of a good observation is: “The user missed the calendar because they didn’t notice the CTA”Īvoid making yourself a to-do list by writing design suggestions. Once your room is set up, start writing down relevant notes and observations onto Post-its.įor legibility, write in capital block letters with an easy-to-read marker like a Sharpie. Review your competitive benchmarking, survey results and usability tests and take notes of everything that relates to the current user experience.ĭon’t worry if you don’t capture everything, just note what you think is relevant. Take a look at your own research to date. Share your usability tests and interview recordings with your group and ask them to take notes. Encourage them to write down the first insights that come into their head. Find participants from different teams and/or outside the UX community. For legibility, use Post-its and Sharpies for note-taking and be prepared to take photos of the session to keep a detailed visual record of your progress.Īffinity mapping is a collaborative exercise where different perspectives can help uncover user barriers. A whiteboard or whiteboard sheets are preferable. Prepare for the session by finding a clear space to put your Post-it notes. Click Here to Dive into the World of UX How to run an in-person affinity diagram session
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